The Spirit to Collaborate

The Capacity to Anticipate

The Creativity to Innovate

The Ability to Focus on the Details

The Confidence to Take Charge

The Knowledge to Problem-Solve

The Spirit to Collaborate                                                               Menu

The Spirit to Collaborate is an attitude and an action. It’s about the courage to cooperate. It’s about the exuberance to join forces in pursuit of a common end. Collaboration is about finding mutually beneficial solutions, not about pointing fingers. It’s about keeping our clients and our partners safe…so that no one ends up under the bus. 

The spirit to collaborate is about getting together…not tossing problems over the fence. It’s about finding solutions…not just asking questions. The spirit to collaborate requires the art and science of skilled leadership to get all the minds at the table focused on solving problems. It requires that we focus on common goals and manage the conflicting ones.

The spirit to collaborate requires the discipline and the heart to listen, and a deep understanding of what’s important to all parties. Since a team is only as strong as its weakest member, everyone benefits from the commitment to a joint effort. And since our clients and partners are integral to our own enduring success, the spirit to collaborate forges strong relationships that contribute to everyone’s future.

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The Capacity to Anticipate                                                           Menu

Anticipation is about staying ahead of the game. It’s about keeping our eye on the ball…and putting ourselves in the shoes of our clients. The capacity to anticipate is about seeing the big picture and the master plan. It’s understanding our client’s objectives and taking the responsibility for keeping our client safe. Anticipation requires the 6th sense to know if a project has moved into harm’s way and the ability to find answers before the questions are asked. Anticipation is about identifying patterns and understanding the impact of decisions and events. 

In the world of construction, change is the norm. We can view change as an opportunity, if we can stay ahead of it...if we can anticipate the future.  It takes hard work and a relentless focus, but it’s possible to lead change through our ability to anticipate.  

Anticipation requires the depth of knowledge to identify risk and the courage to turn that observation into action. It requires intuition and a constant state of vigilance. The capacity to anticipate springs from a willingness to view conflict management as an advantage…rather than as a buzz saw. Anticipation is about seeing the landmines before we step on them and seeing the future in the present.  

With the capacity to anticipate, we make the future for our clients, rather than wait for the future to happen to us.

Innovation is about a bold, brilliant, creative spirit. It’s not about technology.  It’s about finding the fastest route to what our clients value. It requires reinventing ourselves for each new project…finding fresh ways to deliver radically superior value…the kind of value that will distinguish BayPoint in the marketplace. 

Innovation relies on an open, receptive state of mind. It’s about daring to be different…finding new ways to skin the cat…and thinking out of the box. It’s about light bulbs going on…unconventional ideas and eureka moments. It’s about seeing opportunity when the things around us don’t work. It’s about tearing down obstacles and building new solutions that bring value to our clients. 

The Ability to Focus on the Details                                            Menu

The Ability to Focus on the Details is about the concentrated energy to zoom in on the facts. It’s about getting maximum clarity. It’s about the discipline to roll up our sleeves, to drill down and to connect the dots. It’s about total immersion in a project and the ability to zero in on the elements that count. It’s about assuming nothing and asking everything.

The ability to focus on the details is an exercise in degrees. It’s about knowing how deep to dive and how not to micro-manage.  It’s knowing when to dig in and how to pull out. It’s about seeing the trees and the forest…seeing the big picture and the parts and pieces that make up the whole. It’s about making the time and having the desire to understand every facet of a project.

When we focus on the details, we’re thinking with the end in mind. Keeping a laser focus on the details makes the difference between having a plan and experiencing a crisis; between taking charge of a situation and reacting like a deer in the headlights. It makes the difference between being in charge and being out of control. 

Focusing on the details is like shining a spotlight on specific answers, versus asking open-ended questions. Focusing on the details sounds like, “What’s under that ceiling?” instead of, “Are we all set?” The ability to focus on the details makes it possible to build a project on paper, to see the smallest detail and to identify the details that are missing. 

When we focus on the details, we take charge, we anticipate problems, we avoid surprises, we save money, we manage expectations and, ultimately, we earn the respect of our clients. We stay ahead of the curve because we’ve thought things through. When we focus on the details, we build a solid foundation for delivering all 6 Qualities of Excellence, providing value for our clients and distinguishing BayPoint as a leader.

The Confidence to Take Charge                                       Menu

The Confidence to Take Charge is both an attitude and an action. It’s about the act of assuming control. It’s stepping up to the plate, carrying the ball, running the show and leading the team. It’s about seizing initiative, managing conflict and, above all else, it’s about taking total responsibility. 

Taking charge is a disciplined exercise in humility and collaboration. The easiest opportunities to take charge come when we are placed in command.  But we must also apply the skill of taking charge and leading when we’re not in charge; when we’re managing clients who have clients of their own.  

When we take charge, we outline the boundaries of the playing field for all participants at the table. We manage the project, anticipate risk and resolve disputes by gaining alignment around the process, and by always remaining in bounds on the playing field.  

When we take charge, we put ourselves in the shoes of our clients. We must internalize our client’s objectives and understand what our client truly needs to be successful.

The Knowledge to Problem-Solve is what earns our keep.  If there weren’t problems to solve, clients wouldn’t need BayPoint! The knowledge to problem-solve is about coming up with solutions…not just about asking questions. It’s about exploring multiple options…not throwing problems over the fence. Problem-solving is the combination of vision and action. 

The knowledge to problem-solve is the culmination of all our 6 Qualities of Excellence. It requires that we Take Charge; that we exercise our Capacity to Anticipate; that we Focus on the Details; that we exude the Spirit to Collaborate; and that we sustain the Creativity to Innovate. The Knowledge to Problem-Solve enables us to apply all these skills in the way we accomplish every task. 

As problem-solvers, we put ourselves in our client’s shoes. We take the time to truly get what’s important to them. We see the big picture, as well as the smallest open detail. As problem-solvers we develop the empathy to understand the subtleties of human interaction and the impact those actions and solutions have on everyone involved in a project. 

As problem-solvers, we respond to complex situations with speed and with the flexibility to accommodate constant change. We put the parts, the pieces and the people of a project together in ways that bring consistently superior value to our clients.